For over a decade, Bruce has developed and executed tailored strategies, enabling hundreds of clients to achieve the goal of home ownership. His focus is to build long-term, trusting relationships with his clients and strategic partners. Bruce finds this aspect of the lending process most rewarding. He can achieve and maintain a high level of customer service by building a cohesive processing and underwriting team, as well as achieving an efficient loan process.
The key aspect of being successful, especially in our busy lives, is accessibility. When his clients or business partners call, Bruce is always available, which ensures a strong bond. Buying a home or refinancing your mortgage can seem overwhelming if you don’t have an experienced mortgage professional. Bruce guides his clients through the process by providing a consistent level of education and support. Under Bruce’s guidance, his clients navigate through the mortgage process, from pre-approval to closing and beyond, with comfort and ease.
Not all mortgage professionals are the same. Bruce is dedicated to being a truly knowledgeable asset for homeowners and home buyers alike. He also tries to make a difference in their lives as well as with their families. The happiness that fills the room at a closing, when a family is purchasing their first home, is priceless. Bruce says, “It makes me feel as though I’m a new homeowner all over again.” That feeling is contagious and puts a smile on everyone’s face.
One of the highest compliments is the referral of family and friends. Bruce’s experience as a mortgage lender, along with a number of “word of mouth” referrals, has helped his business grow. He is happy to say, “Most of my past clients reach out to me when they want to refinance or make a new purchase.”