In 1988, I started in the mortgage industry and have seen many changes in the mortgage process. Technology has become a big factor and being a Vice President in Mortgage Lending at Guaranteed Rate is very exciting. I enjoy assisting my customers with one of the biggest financial decisions they will ever make. Owning a home creates a foundation for many people. It establishes roots and stability. My husband and I purchased a home the first year we were married. It is great being a homeowner and not paying rent. We have seen the benefit of building equity and enjoyed the stability that homeownership provides. We have two wonderful daughters and a son in law. I love spending time with my family. Relaxing walks outside, making music and doing needlework are my hobbies. And in the fall, I love SEC football.
VP of Mortgage Lending
What people are saying
"Helen was very professional and courteous."
William W. - Morganton NC | May 2021
"Helen Sheppard and C’Mille Best were incredible to work with!"
Lee Ann B. - Asheville NC | May 2021
"Good employees, very responsive."
Theodore K. - Aurora IL | May 2021
"Excellent customer service skills."
Glenda C. - Lenoir NC | May 2021
"Excellent customer service made the process very easy. Constant contact helped ensure everything happened smoothly and on time."
Lisa W. - Valdese NC | Apr 2021